Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool. Make sure that network access to the Microsoft servers is not blocked.

Office 365 Troubleshooting Issues: Common Problems and How to Solve Them

Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Boost your SMB’s security and compliance with Microsoft 365 Business Premium. Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.

Domain Verification Issues

Issues can also arise from incorrect account permissions, which can affect access to various Office 365 features. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. Installing Office 365 updates can fail for different reasons, and some of them are listed below. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.

• Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption.
• It runs multiple tests in terms of configuring and solving any potential problem.
• When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently.
• If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.
• This tool is a standalone application, you can install on your computer.
• Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here).
• If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form.
• As passwords are sensitive to small changes, you shouldn’t copy your passwords from anywhere (like textfiles, skype’s conversations), instead try to enter it manually.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (

For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems. These can include missing files, ghost icons, or documents that do not update in real-time. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.



Below we provide a more detailed disable faulty add-ins in Outlook list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.

Office 365 Repair Tool

In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft.





If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.



When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make Outlook Not Sending or Receiving Email it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet. When it’s a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required. Some of them allow users to get updates before the main release while others provide updates at a later time.



Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. These add-ins can cause issues such as app crashes or significant performance degradation. The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows troubleshoot Outlook synchronizing folders error 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here).